Terms of Service

1. Acceptance of Terms

These Terms apply when you access this website, submit an intake form, request a consultation, sign a proposal, or pay an invoice. If you act on behalf of a business, you confirm you have authority to bind that business.

2. Services

Services may include website due diligence audits, conversion and funnel diagnostics, website and booking-flow optimization, tracking and measurement setup, and controlled acquisition scaling. Services are delivered only as described in a written proposal or statement of work (SOW).

Scope, timelines, assumptions, and dependencies are defined per engagement.

3. Consultations & Free Diagnostics

Consultations or diagnostics offered at no cost are limited in scope and provided at our discretion. They are not guarantees of acceptance into a paid engagement.

Recommendations provided are informational and based on publicly available data unless otherwise agreed in writing.

4. Fees & Payment

• Fees are outlined in the applicable proposal or SOW.
• Invoices are payable according to stated terms.
• Third-party costs (ads, software, domains) are paid by the client unless agreed otherwise.
• Late payments may result in paused services.

5. Client Responsibilities

• Providing accurate information and timely approvals.
• Maintaining access to required third-party platforms.
• Ensuring content and claims comply with applicable laws.

6. Performance Guarantee

Certain paid engagements may include a conditional performance guarantee as defined in the applicable proposal or SOW. Guarantee terms, execution conditions, and measurement criteria are outlined per engagement.

The guarantee applies only when agreed execution conditions are met, including continuous operation, required spend levels, timely content delivery, and implementation of recommendations.

If conditions are not met due to external factors, paused execution, or deviation from recommendations, the guarantee becomes void.

7. No Absolute Guarantees

Except where explicitly stated in a written proposal, BrandsBuilders does not guarantee rankings, traffic, revenue, bookings, or advertising performance. Results depend on factors outside our control.

8. Intellectual Property

Upon full payment, ownership of final deliverables transfers to you, excluding third-party assets and internal methodologies. Until payment is complete, deliverables are licensed for review only.

9. Confidentiality

Both parties agree to protect confidential information and use it solely for engagement purposes.

10. Privacy

Personal information is handled in accordance with our Privacy Policy .

11. Limitation of Liability

To the maximum extent permitted by law, total liability is limited to fees paid in the three (3) months preceding a claim.

12. Termination

Either party may terminate according to the applicable SOW. Fees earned prior to termination remain payable.

13. Governing Law

These Terms are governed by the laws of the Province of Alberta and Canadian federal law.

14. Changes

Terms may be updated periodically. Continued use constitutes acceptance.

15. Contact

BrandsBuilders
Alberta, Canada
Email: hello@brandsbuilders.ca